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The Travel Maestro Story

The Travel Maestro is a luxury travel agency founded in July 2015. Patrick Millard, President & Founder, started The Travel Maestro after working for The Ritz-Carlton Hotel Company for more than 10 years, after realizing a need for a luxury travel service that provided inside knowledge of the innerworkings of luxury hotels and resorts and combining that knowledge with a passion for travel.

The Travel Maestro is a boutique, client-focused luxury travel agency working with only the best tour partners, hotels and resorts and cruise lines all over the world.  We pride ourselves on creating unique travel itineraries for our clients who are looking for exceptional experiences that cannot be found using Google or anywhere else. 


Whether it's a pasta making class at a family's personal home in Tuscany or sitting down with a world-renowned designer at their workshop to create a one-of-a-kind pair of shoes or a couture dress, we will make it happen for our clients.

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Patrick Millard with his wife, Kathryn, their children, Maxwell and Alexander, and their chihuahua, Daisy

As the world continues to change and technology brings us closer together in many ways of our life, it has negatively impacted customer service especially for the most discerning travelers wanting a true luxury and customer-focused experience when they travel.

Patrick started his career working as club level concierge and front desk agent at The Ritz-Carlton Washington, D.C. before being promoted to a Front Office Supervisor and Overnight Manager at The Ritz-Carlton Boston, then eventually going into hospitality sales and working his way up to becoming a Senior Regional Sales Manager for all of The Ritz-Carlton Hotels & Resorts in the Caribbean & Mexico.  Having worked on the front lines of luxury hotels and resorts, it gives Patrick a unique ability and insider touch to ensure clients receiving the highest level of service during their trips.

He has traveled to 40 countries around the world on 6 continents. He was born and raised in Bethesda, Maryland a suburb of Washington, D.C., and he has lived in Boston, MA, Half Moon Bay, CA, and Miami, FL.  He now lives on Amelia Island, Florida with his wife, Kathryn, two sons, Maxwell and Alexander, and their chihuahua, Daisy Fuentes.

Patrick Millard, Founder & President

Heather is a Michigan girl at heart, though she knew early on that was not where she would stay.  After graduating from Pfeiffer University in North Carolina, she moved to the sunshine state.  It was there that she found a passion for the hospitality industry and worked for The Ritz-Carlton Hotel Company for nearly eight years.

After spending three amazing years living out west in Colorado, she and her family happily landed back on Amelia Island, Florida.  Heather has been with The Travel Maestro since January 2019.  She loves helping clients enjoy a seamless travel experience; it's such a reward.  It really is the small details that can transform an idea for a trip into the adventure of a lifetime!

There are still so many places left to see but for now, when Heather is not traveling or helping plan travel, you can find her enjoying the outdoors and small town living with her husband, two children and their sweet Labrador, Kona.

Heather Gooch, Luxury Travel Manager

Kerry loves the experiences travel has provided her throughout life, from skiing in Colorado or visiting National Parks, then throughout the Caribbean snorkeling and swimming with the stingrays on Grand Cayman or sharks in Maui.  Kerry has also backpacked throughout Europe, visiting relatives in Ireland and then on to South America visiting friends in Buenos Aires, Argentina.  These opportunities inspired her to major in Hospitality Management at The Ohio State University, which allowed her to turn her love for travel into a career.

Kerry began her professional career devoting over eleven years to The Ritz-Carlton Hotel Company, working at their hotels in Cleveland, Ohio, Amelia Island and finally at Naples Beach resort in Florida.  Taking the high-quality standards instilled upon her from The Ritz-Carlton, she ventured into the private club world at the prestigious Royal Poinciana Golf Club in Naples.  The experience and knowledge she has gained over the past thirteen years within these luxury hospitality companies have strengthened her skills in organization, passion for details and a keen eye for excellence which will only further assist her in planning future luxury travel experiences for her clients.

Kerry Tudor, Luxury Travel Advisor

Nikolai was born and raised in Portugal with a German mother and Portuguese father. Growing up with two different cultures, quickly made him want to learn about all the others there are on our wonderful planet. Adding this to the fact that he was lucky to travel internationally (US, Middle East, Caribbean, Europe) every year with his family as a child, helped to establish his mindset that in this World there are almost no boundaries. An example of that is that he speaks five languages (Portuguese, German, English, Spanish and French). He continued and will always continue to travel and it only seemed natural that he ended up in the Travel and Hospitality Industry.

Nikolai successfully finished his Hospitality Management Degree in Spain and started his career with one of the top luxury brands of Marriott, The Ritz-Carlton. After several positions, significant growth in ten years (Rooms and Food and Beverage) and three different Continents (Europe, Middle East and Caribbean), he has created a true passion for not only providing unique and exclusive experiences, but also creating memories for life for the guests he has attended and will attend in the future. Other passions include trying out different Restaurants, Bars, watching live Sport Events, Concerts or just discovering local hidden gems, including Museums and live music spots. He is currently based in Barcelona, a vibrant city that definitely offers all the above!

Nikolai Willenbrink, Luxury Travel Coordinator

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